General Terms and Conditions for JVB Travel.

Jotunheimen Travel is operated by JVB Travel AS.

Payment
JVB Travel AS require payment directly from our online web shop at the time of booking.

Reservation
Reservation by JVB Travel AS are confirmed by confirmation sent by e-mail.

Price and Taxes
All given prices, include VAT according to the taxation laws and regulations of Norway.

Amendments
Amendments needs to be made at least 48 hours before activity taken place, and are subject to availability. When we confirm the amendment – the customers will receive a confirmation/written consent from JVB Travel AS

If JVB Travel AS needs to make any changes to the booking, we will inform you as soon as possible. You are able to choose whether to accept our changes/alternatives, or cancel your booking with a full refund.

JVB Travel AS reserves the right to make minor alterations to the departure times, programs, duration or form of transportation without warning. This also applies to changes in programs due to weather conditions.

Cancellation
For cancellations, please inform JVB Travel AS by e-mail and refer to your booking name / number.

Cancellation charges
For trips longer than 24 hours (Multi-day excursions), only cancellations 30 days before start time can be refunded at 100%.

In addition for shorter trips (Day excursions), cancellations at least 48 hours before start time can be refunded at 50% charge.

Cancellations after these periods, no show, or being late/missing from agreed meeting time, the total price is non-refundable.

Acknowledgement of Risk
It is the customer’s obligation to understand basic English or Norwegian in order to understand instructions, and you should be able to communicate with guides in charge in case of emergency.

Pregnant women are not recommended to participate in snowmobile, sleigh ride or husky safari.

Activities are taking place in wilderness, and behavior of animals and weather condition can never be fully predicted and therefore in order to reduce risks, customers are obligated to follow and obey all given safety instructions by local staff.

Travel Insurance
We recommend you to purchase your own travel insurance from your home country that covers not only the traveling but also winter sports /extreme sports – husky sledding, snowmobiling, skiing etc. Also cancellation, sickness/medical conditions, lost/stolen luggage and personal items and in case of Force Majeure.